Ppituruppatura Terms of Service

These terms govern the game and related services provided by Ppituruppatura (the “Service”).

Article 1. Purpose

These terms define the conditions and procedures for using the Service and the rights, responsibilities and obligations of the operator and members.

Article 2. Definitions

• “Service” means the online game and all related services provided by the operator.
• “Member” means a person who accepts these terms and enters into a service agreement.
• “ID” means a combination of letters and numbers used to identify a member.
• “Points” means virtual currency available within the Service.
• “Game items” means virtual goods available within the game.

Article 3. Publication and amendment

1. These terms are displayed where users can readily access them.
2. The operator may amend these terms within the limits of applicable law.
3. Material changes will be announced with their effective date and reason at least seven days in advance.
4. A member who does not accept amended terms may terminate the service agreement.

Article 4. Registration

1. A user may apply for membership by providing the requested information and accepting these terms.
2. Registration may be rejected when information is false or incomplete, registration is technically unavailable, or other requirements are not met.

Article 5. Service availability

The Service may include online gameplay, community features, digital purchases, leaderboards and other related features. Features may be changed or discontinued when necessary to improve quality or operation.

Article 6. Restrictions

Use may be restricted for identity theft, deliberate disruption, exploitation of defects, abusive content, unauthorized programs, hacking attempts, harassment or threats.

Article 7. Limitation of liability

1. The operator is not liable when the Service cannot be provided due to force majeure.
2. The operator is not liable for disruption attributable to a member.
3. The operator is not liable for damage caused by information or materials obtained through the Service except as required by law.

Effective date: January 1, 2024.

Delivery, exchanges and refunds

Digital delivery

All paid goods are digital content and require no physical delivery. Goods are normally added to the account immediately after payment. Delays caused by maintenance or system issues may occur.

Exchanges

Digital goods cannot normally be exchanged. Exceptions may apply when the wrong item was delivered, the delivered item materially differs from its description, or the issue is attributable to the operator.

Refunds

• Unused purchases may be eligible for a refund within seven days of payment.
• Used points, memberships, avatars or themes are not refundable.
• Refund requests should include the order number, payment date and reason and be sent to ze2@kakao.com.
• Approved refunds are returned to the original payment method. Processing times may vary.
• Free promotional goods and transferred or resold account goods are not refundable.

Withdrawal and cancellation

The right of withdrawal may be limited once delivery of digital content begins, as permitted by applicable law. Failed payments or goods that cannot be delivered due to a system error may be cancelled automatically.

Contact

• Email: ze2@kakao.com
• Support hours: Weekdays, 09:00–18:00 KST, excluding public holidays

Effective date: January 1, 2025.