DOCUMENT / common-terms-of-service-en
Common Terms of Service
These terms set the common conditions for services provided by zaeze.com, represented by Kyungjae Lee (the “Operator”). Service-specific terms prevail where applicable, and mandatory law always applies.
1. Acceptable use
Users must provide accurate information, protect their accounts and must not infringe rights, disrupt a service or misuse it through unauthorized access, automation or malicious software.
2. Changes and availability
Services may change or pause for maintenance, security, incidents or operational needs. Foreseeable material changes are announced in advance. A shutdown affecting user rights will include reasonable notice and next steps.
3. Restrictions and content
Measures proportionate to a violation may include warning, content removal, suspension or termination. Except in urgent harm-prevention cases, the reason and appeal route are provided. Users retain rights in their content and must have authority to let the Operator process it as required to provide the service.
4. Paid services
Any paid service separately discloses price, duration, delivery, withdrawal and refund terms before purchase. Its specific terms or refund policy prevail.
5. Liability
The Operator is responsible for loss caused by its intent or negligence as provided by law. Liability is limited only where the Operator is not at fault for force majeure or user-caused disruption. Mandatory consumer rights and liability for intent or gross negligence are not excluded.
6. Changes, termination and disputes
Changes are normally announced seven days in advance, or 30 days for material or unfavorable changes. Users may terminate before a change takes effect. Disputes should first be raised at ze2@kakao.com and may then use applicable mediation or court procedures.
- Announced: July 28, 2026
- Effective: August 4, 2026